← Community

Community guidelines

Keep questions actionable so others can reproduce and help quickly.

Asking

  • Search before posting — duplicates slow everyone down.
  • State Horilla product (HR / CRM), version, and deployment (Docker, SaaS, on-prem).
  • Describe expected vs actual behaviour; paste errors as text.
  • Use tags like hr-2.x, leave, payroll.

Answering

  • Prefer steps and config names over vague advice.
  • Call out when something needs admin rights or a paid module.
  • Accept (or ask OP to accept) the answer that solved it.

Karma & moderation

  • Voting and posting unlock with karma thresholds on the forum.
  • New questions may wait in pending review until you have enough karma to post freely.
  • Staff moderate spam and offensive content in the Odoo forum backend.